Well, my level of frustration with Digital Theatre hasn’t reached such an epic level as Zee’s, but I will say this… it’s pretty likely that the service is not all that I’d hoped it would be. Let me explain.
Today I decided to do a bit of a trial run. We’d had a very modest TV for almost a decade, and we’ve never been the type to buy something (such as a “SmartTV”) simply because it exists and we have to have the latest technology. I didn’t have a smart phone, much less a smartTV, until just last year, and that was only because I needed a smart phone as part of the new security system I installed at the vet clinic when we purchased the practice. No, we’ve made do with a pay-as-you-go cheapo cell phone for years, and the only reason I got a cheapo cell phone was because I was previously employed at a vet hospital where the doctors rotated being on call 24/7. Prior to that I didn’t feel I needed that newfangled technology, the cell phone. LOL. We don’t have a gaming system, we have one older computer in the house, and up until recently, our TV was a modest 20-something-inch TV with no HD.
So it was really quite a deviation from the norm for us when we decided we could finally afford a nicer, bigger television… and I campaigned for a Samsung SmartTV because ever since September, I’ve been plotting how I’d watch The Crucible on my own TV, and I knew that there was such a thing as a DT-App for this type of TV. Our Christmas gift to each other was therefore a really nice, much larger, much smarter Samsung Smart TV, and I don’t regret it at all… it’s wonderful to be able to watch our favorite shows in HD.
But then today, Hubby and I worked out how to download the Digital Theatre Samsung SmartTV App (the TV is smarter than us… took a damn long time to even find the app store on this insanely complex TV!) I went ahead and made a practice purchase from DT… David Tennant in Much Ado About Nothing came highly recommended by Perry, and I’ve been mildly preoccupied with Tennant anyway after glomming Broadchurch and several other Tennant television shows over the past few weeks. When I got down to the nitty-gritty, I found out that after purchasing my Download of MAAN, it gives you a “redemption code” which is then entered into the Samsung Smart TV DT App. Then you have 30 days to watch it, and if I understand correctly, once you start watching, you have 48 hours to complete it.
Then what? Well, apparently you have the one redemption code for the TV per download purchase. Not rental… purchase. That’s right. Apparently I’ll be able to stream it to my computer whenever I please once it’s in my library, but not to my TV. I hope I’m not disseminating mis-information. To make sure, I sent the following e-mail to DT Support, and we’ll see what they have to say:
I just want to make sure I have this right. I’m intending to purchase The Crucible and decided to do a practice run by purchasing Much Ado About Nothing. I have my Samsung Smart TV app, and I’ve entered the TV redemption code. Am I to understand that even though I’ve purchased this download, I’ll only ever have ONE opportunity to watch it on my large screen TV? I can’t watch it as many times as I please? I do understand that I can watch on my computer screen by streaming whenever I want, but if I can’t watch The Crucible over and over on my TV screen, I’m going to be extremely disappointed. If I’m misunderstanding, please explain how I can watch it on my TV whenever I want. And if I’m not misunderstanding, then may I suggest you get a new price tier for some kind of download with unlimited TV viewings? Because expecting hard-core Richard Armitage fans to limit themselves to one viewing is pretty far-fetched. Thanks- JHolland
If Zee’s experience is anything to go by, I’ll probably never hear back. But I sure hope I’m wrong. One and done on The Crucible is just NOT going to work for me, and while, unlike Zee, I’ll probably settle for the computer streaming to get my fix, it’s going to be a HUGE let-down, after campaigning for months for this TV in anticipation of The Crucible being available eventually.
Sorry for the rant. If any of you know of some way around this… am I going to have to get a freaking laptop and some kind of cable? That sounds pretty complex for a techno-phobe like myself, though I’m sure the long-suffering Hubby would be willing to help me.